Puget Sound Communications provides a more flexible, cost-effective way for handling phone calls. Whether it is during peak hours, after hours, during lunch or unexpected absences. The answering service provides prompt, friendly and efficient service. We offer services that go way beyond simply taking calls. We care for your customers as our own, resulting in increased retention, customer satisfaction and revenue generation.
Any business or professional with an emphasis on premium customer service will benefit from our quality service.
Ensure your customer service calls are always answered in a timely and efficient manner every minute of the day. Allow us to answer your calls so you can concentrate on the other important aspects of your business, or just have us take your after hours and weekend calls.
Why Use An Answering Service?
Whether you are building a new company or trying to increase sales and productivity, you may not have enough time for the small tasks that drive your day-to-day business. Phone calls can come in around the clock, meaning you are missing connections with potential customers.
Even if it is difficult to determine how these missed connections are affecting your business, it is troubling to consider that 75% of customers who reach a voice mail message will hang up, often moving along to competitors with live service.
Our services will extend Customer Service and present a Professional Image to your customers.
We offer:
- Prompt Answering
Your Client Always Reaches a Live Operator - No Automated Machines
Customized Greetings - We Answer in the Manner You Request
Complete and Accurate Messages
Operator Grouping - Small Groups of Operators to Handle Your Calls
Message Archiving
Free Local or Toll-Free Phone Number
Immediate Setup Available
Low Monthly All-Inclusive Rate
Back-up Staff Always on Call
Full Featured Voice Mail Integration Available
Scheduling
Order Taking
Customer Service
Tech Support
Dispatch
Qualifying Inbound Leads
Appointment Setting
Basic package starts at only $95.00 per month
No Contracts
30 Day Money Back Guarantee
*We have customized packages to fit every budget.
Contact us today for a FREE initial consultation!